First Army's Commanding General encourages leaders to discuss issues affecting all areas of readiness. To support Family Readiness, First Army conducted its first AFAP Conference in October 2009, which represented a diverse cross-section and demographic of First Army units, and served as a forum to make recommendations to improve the standard of living for all Soldiers and their Family members.
What is AFAP?
AFAP is a grassroots process which identifies issues of concern for Army Families, and provides a way for you to let Army leadership know what works, what doesn't, and how you think problems should be resolved. The process begins with you and goes all the way to Headquarters, Department of the Army. The focus of AFAP is to improve Family programs, benefits, and entitlements for active duty, US Army National Guard, US Army Reserve, retirees, Department of the Army civilians, and Family members. The Chief of Staff of the Army implemented AFAP in 1983 to identify and resolve Soldier and Family issues which impacts the overall readiness of the Army. Many of the issues submitted through the AFAP process have resulted in legislative changes, policy and regulatory changes, and improvements to programs and services.
What is an AFAP "issue"?
An AFAP issue is anything that concerns the well-being of any Active Duty, National Guard or Reserve Soldier, Family member, retiree, or civilian. It may be an issue that affects your local community specifically (e.g., physical fitness facilities) or a recommendation with Army-wide impact (e.g., benefits).
How do I submit an issue?
Any Soldier, Family member, retiree, or civilian can submit an issue through your unit's Family Readiness office or by using the online AFAP Issue Management System at Army One Source. You can view issues already submitted or submit a new issue on the Army One Source website: https://www.myarmyonesource.com/skins/aos2/display.aspx?ModuleID=a10586da-73a1-4402-9107-58b7bf046a21
What happens to issues that are submitted?
Issues may be resolved locally or elevated to the next level for consideration. Issues are reviewed, prioritized, and recommendations for solutions are planned. If the issue has Army-wide impact requiring the inception of a new program, or a change to policy or legislation, it will be forwarded to Headquarters, Department of the Army's annual conference for follow up.