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AKO Mail Auto-Forwarding

Army Regulation 25-2 prohibits the practice of auto-forwarding official mail to non-official accounts.  To comply with AR 25-2, AKO is discontinuing the option to auto-forward email to non-official accounts.  To view this regulation, please visit: http://www.army.mil/usapa/epubs/25_Series_Collection_1.html.

Enforcement begins 19 Jan 2004. This grace period is provided so that all AKO users currently forwarding email may take the appropriate steps to comply with AR 25-2, paragraph 4-20, f. After 19 Jan 2004, the following email access options will remain available to AKO users:

  • AKO Web Mail

AKO Web Mail provides direct access to your email anywhere, anytime. Simply login to AKO and click the AKO Mail link on the left bar to view your AKO email.

  • Most Common Mail Clients

AKO email can be accessed by either POPS (Post Office Protocol with SSL enabled, or Secure POP) or IMAPS (Internet Messaging Access Protocol with SSL enabled, or Secure IMAP).  For assistance configuring your email client to access AKO email, simply login to AKO and follow this link:  How to configure your mail client to access your AKO mail [https://www.us.army.mil/portal/jhtml/help/mail/outlookexp.html].

  • Auto-Forward AKO Email to an Official Email Account

AKO email may still be auto-forwarded to an official email account.  If you would like to auto-forward mail to an account with a .mil or .gov extension, login to AKO and click on the My Account link on the top right corner of the page.  Select the My Email option and change your mail forwarding address.

Please note that as of 19 Jan 2004, all auto-forwarded mail that is not being delivered to an email account with .mil or .gov mail extension will remain in the user's AKO inbox.