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Division West Command Team

 
 MG William A. Ryan            CSM Vincent Simonetti
Division West
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Video by Thomas Ferguson
Interactive Customer Evaluation (ICE)
Visual Information Directorate-NMLPDC
Nov. 4, 2019 | 1:55
Walter Reed National Military Medical Center, located in Bethesda, Md., encourages patients and guests of the facility to submit feedback about their visit using the Interactive Customer Evaluation portal, or ICE. (U.S. Navy video by Thomas Ferguson)

CLEARED FOR PUBLIC RELEASE
TITLE: Interactive Customer Evaluation (ICE)
YEAR: 2019
PAN: N1526-19-0004
AUDIENCE: Patients and guests of Walter Reed National Military Medical Center.
PURPOSE: To inform patients how to access and use the customer comments and complaints system.
RUNTIME: 01:55
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health careIcecommentsHospitalcustomer serviceanimationWalter Reed National Military Medical Centercomplaintsinteractive customer evaluationCustomer feedback
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